Submitted by: southpost
Complaint Details:
Hello,
I took ZoomCar Service from pune viman Nagar. I went to Hubli. I hired service for 3 days. We got stacked in Hubli for some reason. I called ZoomCar Customer care and i told them that i need one more day service. Shocking ! they said they don’t have felicity to extend service i have to pay 1000 per hour fine !!.
I droped car on fourth day. and they said I have to Pay 31, 000 INR AS fine. I am working in small company i don’t even have this much salary. I told them i can’t pay this huge amount for one day. bcz i already told them i have to extend service it’s not my problem that ZOom car don’t have extend service felicity.
I only have 3000 rupees that day. i told them i can pay only this. even one day charge is 1400.
But, people their behaving like goons. They told me you can’t go out of this compound without paying money.
they forcefully asked to sign on my cheuqe for leaving there. i don’t have any other option to leave there five people around me treating like criminal.
now am receiving Legal notice from some advacate to pay large amount. I don’t have even that much savings .. i am still ready to pay minimum late charge. but 31thousand for onday service is too much.
help me to resolve this issue. am not good in english. still tried maximum to explain.
Thanks