Submitted by: Mohamed Hidayath
Complaint Details:
Dear Sir/ Madam,
I am Mohamed Hidayath from Bangalore. I had book car from zoom Car on 11Dec2016 8:30 AM from Elements Mall pick up station. I had to pick up my freind to Bangalure International airport. When I went there to pick up the car, I was told that the allotted car to me is blocked and I spoke to customer care and was told to pick up another car from Garuda Mall and when I went I was told there is no vehicle there and It was already very late for me. I was also asked to pickup another vehicle from Sada Halli, over there also there was no vehicle when I called. Then, I called up the call center and took a manager online and he asked for sometime and called back again at 11:00 AM. By that time I was already at the airport in my bike.
This was clear harassment case with Zoom car. I was travelling from morning to different pick up locations and got nothing.
Booking Details:
JPS6V2AKO
Regards,
Hidayath