Submitted by: minki@minki
Complaint Details:
Hi
I booked domestic flight tickets to yatra online, and after submitting the payment, the page errored, then asked me to resubmit, on 2nd resubmit the payment got processed and ticket confirmed.
However, I am seeing 2 transactions taken out of my account, so the errored one also took the payment.
I sent email and screenshot of my transaction several times, but did not get response.
My booking reference number is 0112635148158.
Can you please process refund for the additional transaction.