Submitted by: Adityadd
Complaint Details:
I had tikona connection and requested tikona to change the connection from my location to new location on june 21 2016. The guy from tikona came on june22nd and found that the new location was no good to catch the network and collected all the equipment (Modem, wire) and gave me the receipt saying all the equipment is collected and i can cancel the tikona connection.
I called tikona the same day to cancel the connection but the customer care center person said, he hasn’t received any such receipt and asked me to wait for 2-3 days.
Even till the billing cycle completed no response from tikona end and for additional month. Then i got bill for 2 months stating i havent paid the bill and continous calls from tikona where i had to explain again and again the same above said story. They asked me to wait. Finally i got message from tikona that i have to pay the amount – rs 2041 to reactivate my account.
I haven’t used the internet for even 10 days they charged me for 2 months by delaying which i found totally unacceptable and being on repeated calls with tikona for so many times.
Then i started getting threatening calls from different advocates (1 lady said she was assistant of naredra kalra) saying they will file a case in delhi court.in tis hazari. Later i got call from different advocate and today i received call from sandeep sinha from mumbai high court. Saying if i dont pay the bill within 30 mins they will file a case. I search online and found that same names are being used to extort people to pay the money.
I request tikona not to indulge in such extortion activities.
Next time when i get similar call i will record the phone call and upload it here for all your information.
Look out for calls from names – sandeep sinha – mumbai high court, narendra kalra tiz hazri
My account number 1113510812