Submitted by: 110kvsubstation
Complaint Details:
Sir,
Our important document which has been sent from Trichy with your docet no, TRZ135320871 while inquiring your Kasaragod office the informed us that it has been delivered to your Kaikamba, Uppala branch on 29.11.2016 ad we personally went to your kaikamba branch for inquiring about the courier at the time they told us the courier has not yet reached today also we went personally then also they told us the same thing. When we called the sender of the courier and got the docet number that time they told us that the courier has reached your Kasaragod office on 29.11.2016 and when i called Kasaragod office they told me that it is laying at Kaikamba, uppala office and this fellows dint even inform us about the courier. Hence in this regard you are layable for the compensation for the delay though it was a important document on our behalf.
Hope you will takeup this matter most serious and do us the needfull.
Thanking you
Yours faithfully
s/d
Assistant Engineer
110KV Substation, Kubanoor
Bekur P.O., (via) Uppala,
KASARAGOD – 671322.