Submitted by: vinit2611
Complaint Details:
Tata sky id: 1083231728
register mobile no.9275959058
Complain No: TDNEY7K
As i want to restart Tata sky dth service after feburary 2016. I used to get N no.s of offer from customer care. In that one of the offer was for whole 1 year about my favorite Dhamaal Mix given on 28/11/16 when i asked about any for the whole 1 year. which they offered me in 1520 rs for the 1 year. then customer care requested me to give confirmation call about package activation to customer care after completing the recharge process.Which i did recharge on 29/11/16 around 3.pm to 4.00pm of rupees1550.
But when i call them for the confirmation about the plan activation and i ask them to activate for the whole 1 year they refused the offer and clearly mentioned that there is no offer for me.
and when i ask them to provide the said 1 year offer or stop the plan and refund the amount.they refused.
Note: our demand is to provide dhamaal mix in the said amount of 1520rs or refund of the same amount by discontinuing the service.