Scam or fraud: Sun Direct — Even after recharge my TV Channels are not activated

Submitted by:  Durai.K

Complaint Details:
Dear sir,

My Sundirect DTH had been recharged on 05.12.2016 @ 7.30pm. Smart card No. 4276 5282 696
Name K. Durai
Mobile No. 94421 88220
Till now almost 65 Hours is lost my TV Channels are not activated. I have called customer care no also 75 times but there is no improvement till now. They are repeatedly telling answer of “Server Down and System is getting updated” for all 75 phone calls. Hence now i have lost my patience either sun-direct has to refund my recharge amount or activate my TV Channels immediately. my email id is bmcpl.mysorehul@gmail.com

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