Submitted by: thakur01
Complaint Details:
Shoppingjet Epay Kerala — Sbi card 25% cashback
To
The Manager
Customer Care
SBI
Respected Sir/Madam,
Myself Rupesh Thakur holding SBI credit card received telephone call on 20th December 2016 on my mobile no. 9007005284 on behalf of SBI offering SBI discount card along with some gifts.
The fraud person on phone introduced herself as Nilam Gupta from SBI. His number is 911165870196.
He also explained me the offer and asked me to provide required details to process the request.
After some time other person from SBI has called on my phone and explain the same offer and asked me to provide OTP No. which I have received on phone.
I have asked him why does he need that so he told me it is required to process the request to offer the discount card and mentioned gifts.
Hence I have provided the same to him and I got the SMS from SBI mentioning the transaction of 7968/- Rs on my account.
kindly investigate this serious matter and refund my amount which is debited fraudly.
Regards,
Rupesh Thakur