Submitted by: Namrata121
Complaint Details:
We ordered on 7th November, delivered 9th Dec. Due to mobile not compatible with 4G, we requested for change to next model. Item picked up from home on 14th Nov. We received message that replacement request declined on 22nd Nov, item will be resent back to address . Neither we got money refund, nor mobile returned back to us till date.Even calling to customer care number not helped, as per customer care our case been closed, but how???? we did not got our mobile..