Submitted by: Pankaj Kumar Sinha
Complaint Details:
I have been cheated by SNAPDEAL by sending fake product and in spite of raising my complaint, no action has been taken yet and denied to resolve. I have also shown the fake product snap. My order no is 14862355310. And product was Ponds age Miracle day cream. Behavior of customer care is very irritant. They are trying to escape their responsibility taking shelter of complaint registration within 7 days. When the issue of fraud and cheating by sending pest in place of costly cream they should take responsibility to taking action against the fraudster company who is spoiling the customer faith, irrespective the time duration but even then not willing to help.