Submitted by: Maryruth Minj
Complaint Details:
Hello,
I received a call from a (so called)snap deal employee for Lucky draw of some safari car.
Stating you can either take the car or cash equivalent of it and for that you need to register by paying a particular amount in the account of the director of snapdeal company.
I asked for authenticity of it like an email from the company but he replied that a msg has already been send in your mobile number and he denied sending emails for lucky draw. This anyhow made me sure that there is no such thing like lucky draw and these were all frauds.
So, the worst part is, these people can access our details like which order I made, when I made, from where I made, order IDs, Address, phone number… Everything. None of our personal information is secure… Will it be safe to shop with snap deal in future(I don’t really think I will risk with my personal detail again)?
Snapdeal can not control these frauds from calling… But at least you should make sure to have a highly secure system for your customer’s personal data, it is very dangerous that some third party is having all our details.