Submitted by: mehakgupta25
Complaint Details:
Today(09 dec 2016), I have received a sms to my registered mobile stating that “We attempted the delivery of your product 17028848626 but could not deliver to you”. The sms was quite embarrassing for me as neither any sms nor any phone call I have received so far from the courier for delivery of the item till now. Moreover today at 11:00 pm, I received a phone call from snapdeal by which the attending personnel assured me to deliver the item within 24 to 48 hrs.
Again at 5:30PM, I could see the order msg that “customer could not be reached”. My phone number is working, i am present at home, Neither i have recieved any call nor any courier person arrived at my place.
I have, however, sent a mail to help@snapdeal.com asking for their reply as to when and where the delivery was attempted but failed.