Scam or fraud: Reliance Communications — Recharge balance deducted from bank but didn’t recieve it.

Submitted by: sujitnair

Complaint Details:
Today (10 December 2016) I recharged my Reliance GSM Prepaid sim (8817139213) with Rs 149 Unlimited Calling Pack which was recently launched by Reliance in November. I initiated my transaction with FreeCharge which was successfully done and the above amount(149) was deducted from my bank account. I also received a message from Reliance that the recharge of Rs149 has been successfully done. But till yet I haven’t received any balance or benefit.
Hence, I request Reliance team to look into the matter and initiate my recharge asap. The txn ref no is 11597623782.

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