Submitted by: Arpitjain01
Complaint Details:
This is about the order number [protect] from PayTM. They sent me a laptop which does not work at all. All i am able to see is the power light. I initiated the return request within 1 week of getting the product, after calling them they said that it will be refunded. Today they are saying that my product is non refundable even if it is in a non working condition on the reference number 38071810 with Mr Ravi on the call. Kindly help me as now i am stuck with a product which is good for nothing. This is pathetic customer service with Nil customer satisfaction.
Arpit Jain
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