Submitted by: cnkrish
Complaint Details:
Around 9 PM on 8th Dec I booked an Ola Sedan Prime Taxi from R K Salai Mylapore Chennai. The taxi no was 1314, driver was Chandran and last 4 digits of the number assigned by you was 0968.
The taxi came to me after 8-10 calls and 15minutes delay because the google maps on the car was malfunctioning. As soon as we started moving, driver got a call from you that the trip has been canceled and I should get out and book afresh. The driver was told that his car has been assigned to another customer. I simply refused to get out of the car and called 04433553355 to make a complaint, but all that got was a recorded voice in Tamil saying that I can not use that number for taxi booking!
I received no support, and finally I had to travel paying cash even though I have Olamoney balance, thanks entirely to the driver who was indeed very helpful personally.
I expect you will do the needful to compensate me for the hardships your poor service caused me.