Submitted by: Parjanyadeb
Complaint Details:
My father has been admitted in this hospital. No doubt doctor was good but experience with nursing staff as well as management staffs was horrible…
Before going hospital with patient, went alone and talk with management staffs in emergency, I clearly discussed, patient need to admit under one specific doctor, if they may able to admit under that doctor then only we may come with patient. That they agreed but at the time of admission they tried to convince us for admitting under other doctor.
At the time of admission they told patient will admit in hdu, 5th floor but admitted in hdu 2nd floor when I sought explanation they told in emergency patient’s condition was deteriorated due to that reason they admitted in better backup ward where bed charge will be increased only 1000. When I challenged and tried to talk with doctor then only came to know doe to bed availability they shifted our patient to other ward…this two are examples. Eveey day every time we felt that behaviour / serviced of management staffs as well as nursing staffs are very poor, unprofessional and unethical. They were cheating us…