Submitted by: Raakeshkapoor
Complaint Details:
On 1st of Sep 2017 I got some alerts on my Mobile. When I check, those were the transaction alerts and payment was made through my Credit Card. I checked the possession of Credit Card and it was with me.
I called Kotak Bank and initially they disconnected me about 3 times while I was talking to them and eventually I talked to another representative and he blocked my Card.
Multiple transactions were done through my Credit Card, total amount deducted was about Rs. 19, 000/-.
Kotak representative told me that it would take around 45 days to fix the matter. Please help to close the matter.
Thanks in advance.