Submitted by: Akk G
Complaint Details:
Dear sir,
On 26/11/16 in evening, i went to kfc eternity mall. I ordered for Rs. 962.92 online by sbi net banking. Order was failed two times on netbaking. Third time it was successful. kfc Bill chk no. is 2049. On 27/11/16 when i checked my bank account, i was surprised to see that from my account Rs. 962.92 has been deducted three times whereas i took order of Rs. 962.92 only one time.
My net banking ref. No. for three times deduction are as follows.
HSBI4925831618IGAAIHYYA1
HSBI4925852603IGAAIHZQH2
HSBI4925823782IGAAIHYVN0
I complained to my bank by ticket no. PT9992226906606. My bank confirmed the transaction with merchant.
I therefore request you to return Rs. 1925.84 to my bank account.
Thank you.