Submitted by: prsht
Complaint Details:
Account debited without confirmation of order.
Incident occured on 23 November 2016
The transaction ID of payment is
BILLDESKnut Order#HPT24918218734
Order Reference #5010364
My account was debited with the amount of ?599 and then KFC website redirected me to page as Something went wrong and showed cart is empty. If my order was not confirmed then why amount was debited.
Kindly refund me the amount.
Also, communicated with billdesk. They confirmed that money has been credited to merchant site.