Submitted by: baskaransumathi
Complaint Details:
We travelled by KSRTC sleeper bus on 24.11.16 from Bangalore to Hospete leaving Bangalore by 11.15 PM. To our
surprise we found the bus of vintage type to be condemned and sent for scrap trading and there were only 5 passengers including
4 of us.
The bus broke down due to break failure
on the early morning hours near Koodlige
and we were stranded for more than two hours . We hired a goods tempo and travelled along with bus crew to Koodlige
and took a bus to Hospete. We incurred Rs500 for this and had to cancel our return
Ticket from Hospete to Bangalore booked online for 27 th Nov night as on enquiry we were informed that the same decrepit bus
will ply. We incurred Rs800 as cancellation charges for 4 of us. I strngly appeal for the refund of cancellation charges and additional cost of Rs500 incurred by me
SUMATHI BASKARAN BANGALORE
ADD MOB NO : 9986527448