Submitted by: Sushilkumar Gaikwad
Complaint Details:
I have taken IFFCO TOKIO Health claim policy bearing No.52587132.They have refuted my wifes health claim for vivax malaria stating that Pathological Test Reports only signed by D.M.L.T & not the Pathalogist after four months .But my wife is fit and fine after treatament based on pathological reports. Their Customer care was unable to tell me the exact status of reimbursement of health claim for four months despite of several telephonic conversations and e mails and always told me that your claim is under approval and will be settled soon.It should have been pointed out while enetertaining the claim.There Customer care is not functioning well and i am not satisfied with their services.I will opt for insurance portability.