Submitted by: HKKSharma
Complaint Details:
Dear Sir/ Madam, I have a Idea number 9323135641 which i ported from Reliance to Idea cellular. I am a senior citizen and a Ex-Indian Air force Pilot who has always paid his bills on time and never defaulted. My mobile bill has never exceeded 350 rupees even in roaming. However I received a bill from Idea for 17-Aug-2016 – 16-Sep-2016 the amount for which was rupees 2553.05. I am mentioning three entries which are fake and bogus charges made by Idea Cellular.
1. 16-Aug-16 Idea J&K 16:11:33 055365 Out 98:46 Rupees 891.00
2. 16-Aug-16 Idea J&K 16:11:50 055365 Out 98:28 Rupees 891.00
86. 11-Sep-16 Idea J&K 16:51:36 055181 Out 11:59 Rupees 108.00
As you can see the total for these charges is Rupees 1890.00. The first two entries make no sense how can I make a One hour Thirty Eight minute call in 17 seconds!!!. I complained to Idea Cellular regarding these charges. My complaint no CI74195361607, this complaint was closed by Idea Cellular without getting in touch with me. Now they have closed my number and me and my relatives are being harassed by Idea’s collection agency. I hope Idea Cellular has the decency to resolve this matter as soon as possible. I hope I as a Senior Citizen get justice and respite from unknown collection people harassing me and my relatives.
Sincerely,
Hari Krishan Sharma