Submitted by: Arun Punasya
Complaint Details:
Dear Sir,
I am a Idea Cellular customer. Having two post paid mobile connections with mob number 9826062724 & 9926562724. My both the numbers are belonging to Idea Madhyapradesh circle. I have been transferred from Indore to Jaipur (Rajasthan) last year in the month of October 2015. Since than i have applied three times at Local Idea Outlet to change my circle from MPCG to Rajasthan as i am being charged significantly with roaming charges but Idea Cellular is not completing my request looking at their business loss in terms of less billing to me.
Idea Outlet at Jaipur where request has been placed three times along with necessary documents & Due Clearance is located at Pital Factory Square.
Contact Person-Mr Sharan Bihari Sharma
Contact Number- 9314500134
Documents Provided Three Times –
1. Photo ID
2. Local Rent Agreement
3. Passport Size Photo.
4. Payment of Current Dues of MP Circle
Everytime i have been assured to change my circle and Idea Cellular has cheated me in term of not changing my circle so that i can continue paying them huge bill on account of Roaming Charges.
I want to get compensation on this high volume bills for my both the numbers as the needful was not done by authorized agency & person appointed by Idea Cellular and demand for complete waiver on extra billing.
You can can contact Mr Sharan Bihari Sharma (Mob 9314500134) Idea Outlet Franchisee Peetal Factory Jaipur for more details on this matter as he has handled or mishandled my case all three times.
Arun Punasya
Regional Manager
Wockhardt Limited
arunpunasya@gmail.com