Submitted by: Mamta Bhati
Complaint Details:
My Driving Experience with Honda BRV is very bad. Lot of Quality Issues:
Model Name BRV –S Diesel
VIN: MAKDG277EG4000100
Engine No: N15A11701126
Odometer till 23rd Nov 2016: 7600 KM
Purchased BRV on 21st May 2016 and lodge first complain on 26th May 2016 about noise from co-driver side door and pillar side, Back side Tail gate door noise, back seat noise and Back side tail gate rear Mirror rubber strip sucks automatically. Visited Paras Honda more than 20 times from last so many months but till date not satisfied and complains are not rectified from any one in Honda service center.
(1)Noise heard from co-driver side area while driving (2) Lock noise heard from centre row doors (3) Noise heard from Tool Kit area while driving (4) Rear Boot Door level difference from car body, not aligned, so unequal gap is visible on both left & right side and have noise (5) Steering Colom cover is not aligned (6) Under body Rubber paint done for 05 yrs warranty but paint is coming out within one month(7) Teflon paint is done on car but all marks are seen on all the mirrors difficult to drive when using wiper(8) Roof Headliner pasting coming out. (09) In Honda connect app shows Tow in 01 in 12 month without my knowledge and paint is removed from tow area front bumper send pictures to Jodhpur service centre to give explanation but no one is ready to answer. Company don’t have permanent solution for noise reduction in this car.
Reminded several times to call center and Jodhpur service center regarding above complain but no rectification from both end