Submitted by: k vissu
Complaint Details:
I had purchased cbz xtreme ap35n0890 from sri varalaxmi motors pvt ltd in d.no :8-32, v.t agraharam, vizianagaramon 19-9-2011.
My extended warrenty starts from 19-09-2014 and expires on 18-09-16 i still continued all my services from time to time in the same showroom, but your superwisers not even filled extrawarrenty book. My bike comes bore from last 9months. But in your staff no reminds about extended warrenty of my bike. Even though they ask about extended warrenty book at the time of paid service i may remember about extended warrenty
Let me know solution for this problem because of your staff negligence i was lossed my right of bore servicing to my bike. I too agree that i made a mistake to found the warrenty period but at the same time it wasresponsibility of your staff to remember the warrenty to every customer. But no one do the same in the particular store.
Because i belive hero motors and purchased but within 4yr’s it comes to bore that shame to your brand also, so kindly slove the problem favoring me. Otherwise i will approach you through customer court
Thanking you sir
Your customer
Visweswara rao.k
9959935909
Mudidam village
Vizianagaram mandal&district
Pin 535005