Scam or fraud: CCavenue — Transaction failure but amount debited

Submitted by:  Manish97

Complaint Details:
My lat transaction in ccavenue to godaddy.com
the transaction failed at the last moment
but ccavenue took my amount from the bank account
how can i get it back from them

Dear Customer,

We are unable to obtain, authorization for your credit card / debit your online bank account, for your order at http://www.godaddy.com due to the following reason :
Invalid CardNumber / Expiry Date or Insufficent Funds

We invite you to visit http://www.godaddy.com once more to place this order, using another credit card or online bank account.

Thank you for your patronage.
This is the mail ive got from the company

1070246801_I_138000_INR_0_144630334 Dec 27, 2016 1380.00
These are the transaction details .

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