Scam or fraud: Bharat Matrimony — assisted member service – not upto the mark – want refund back

Submitted by:  Vivek_Sha

Complaint Details:

Dear Team,

I joined the assisted service by paying 25000 they informed me they will send 3 profiles per week and follow up with them – No response till date.

My id :M4644919
Email: vivek.shankar@live.com

They havent kept up to their promises I have been polite an sent emails and have even chatted with them however no response on the phone number or their manager.

I have lost my patience – you cant say your client is not good If my profile is not good why did you guys call me back to back to join the service. Why did you guys promise that we will do something and end of the day I’m sitting and performing the search.

All I need is my money back or will have to take this as a legal case.

PFB some emails which were sent and no response

Hi team,

It’s really bad on your team after taking 25000 from me I have to search profiles on my own.

How can I get my refund back pls ensure to revert or call me at the earliest.

On 11-Aug-2017 10:16 PM, Vivek Shankar wrote:
Hi Mary,

Tried reaching you on your number but wasn’t able to connect. This week profiles were not good.

Have you received any leads, I’m very serious on my marriage looking at current profiles I’m worried If I’m loosing my money of 25000 which I paid.

In case its difficult to find profile for my id pls let me know I would like to cancel my membership and save my money.

Pls call me when you are free tomorrow.

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