Submitted by: anshuravi
Complaint Details:
Sir, i and my husband while travelling on national highway about 22 days back, met an accident while somebody tried to overtake us from left side and my car volkswogen new vento was damaged rear gate left side and front bumper and we tried to stop our car than it was hit from behind by a another car and damaged left side back bumper and light.
Following that accident we both luckily we both were uninjured in the accident.
Sir, when contacted the person looking after the claims in lucknow, at viraj motors faizabad road, they didn’t really help us. I call the body shop to know the status of my car insurance, he told me the server has done but survey denied to giving the insurance of back light and bumper, i call the survey rajesh to know why he denied for them, i explain him about the accident that occurred. He promised me that he will call back but he did not and did not mention why he denied for the claim. He said the incident was not happen without knowing what has actually happens. I still calling rajesh but no reply from the agent.
My car no is up 15 bw 4040 and
My claim no is oc171301180100002486
Sir, please look into the matter and help us as we really don’t have time as we are busy in serving for the people…
Thanking you
With regards
Dr. Anshu singh
Kgmu
Lucknow
Contact no. 9451575806