Submitted by: pervinda
Complaint Details:
After applying your lep & ointment for a few days as per your instructions, my wife’s knees started swelling & all rash came up & the knees became red like. We called to complain. This time your people were not cordial enough to talk. Immediately we re-parcelled you back. There was no response about the delivery. When again contacted on phone, after very long detailed talk ranging in two three days, you replied, money cannot be given back, as the parcel reached may be two days late. During peak Diwali time the parccels might have reached late, which we do not know. Your ad clearly states “if it does not suite or any problem arises, money will be refunded, & that’s a gurantee.”We opted to buy your product as Anoo Kapoor is your promoter whom we admire.