Scam or fraud: Amazon India.in — Refund not provided

Submitted by: irshad hussain007

Complaint Details:
I bought Princeware Aster Pet Fridge Bottle, 500ml, Set of 6, Violet
Sold by: Cloudtail
for 109.00 on 1st OCT from amazon and i paid for it and when i received the product it was damaged so i returned and asked for refund they told refund initiated and i will get refund on 9th OCT but till today i havnt received my money to my account when i contact amazon they gave NFT-161005131XXXXXXX and told to check with the bank when i gave this the bank is asking the full 16 digit NEFT number to locate the refund initiated by the amazon when i contacted amazon for 16 digit NEFT they are not ready to give i dont no what to do to get my money back from the bank.

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