Submitted by: psandipn
Complaint Details:
I was on international trip from 13th may to 10th Jun 2018 for 28 days. I opted for Airtel international roaming plan of 149 for my airtel number [protected] to just get text notification and incoming call alert. So I can respond back with my pre-paid international SIM card bought for my international travel. But I surprised that they have charged Rs 649 per day for international roaming incoming call. This is without any information or my knowledge. I am not sure how they have took that decision to charge. Airtel has charged Rs 649 for 8 days total of 5192 + taxes without my consent and I would like this to be waived off from charges. My Airtel credit limit is Rs 1900. I am not sure how this has been applied. I request this has been handled on priority as my billing pay of date is 24th June 2018