Submitted by: Aayush Tyagi
Complaint Details:
I bought an Airtel postpaid sim card(8991000901101878800U). I cancelled the order because your customer executive Rahat khan (09810704436) provided me no information about the plan. I cleared them on the verification call that i don’t want to use this sim, please don’t activate it and provide me the refund and the documents i provided to the customer executive Rahat Khan. So, He texted me a contact number Vishaĺ (07011196113) saying this guy will refund the amount and the documents you gave.. from last 2 weeks this guy is ignoring my every call by saying that it is not our job to provide you the refund as it is our companies job..i am calling him every second day..he is rude, non co- operative and ignorant .. i am fed up with this attitude of your company.. now the executive RAHAT KHAN, who provided me the sim is also not responding.. i called him 6-7 times..tell me how can i get back my money and documents..