Submitted by: oliver1976
Complaint Details:
Sir
Iam oliver from chennai iam using airtel service since 2006 and done my recharge for Rs.349 (mobile no.9840591594) by using Airtel APP on 21-07-2014 ORDER ID:170721370220 for 28 days validity, by 17-8-2017 i switched off my mobile data by 10.45pm and switched on by 6AM 18-8-2017 for my recharge (ORDER ID:170818211515) for Rs.349 validity of 28 days, but without my concern or usage of mobile data they deduct nearly Rs130 in the name of data usage, so i raise the complaint to senior customer care member Mr.P.Venkatesh and told as per my mobile setting it shows only 37.25MB data usage on 18-8-2017, but he refused to consider my complaint telling there is no option to return back my amount which was deducted by AIRTEL, Then i check with transaction history for deduction through sms its showing No transaction carried out in last 72 hrs. So i request you to help me to get my amount which was deducted without any reason as early as possible
Thank You