Submitted by: Archana479
Complaint Details:
Auto deducting 2 Rs daily although I did not activate any service. I’m trying to connect your customer care but all lines are busy. Is this how you guys have resorted to get money for your daily operations. I think this is the reason many consumers have decided to port their numbers because of your company’s fraudulent activity to cheat consumers.
Apart from this you’ve got pathetic customer service team. At first no one is there to pick the calls and if by any luck some one picks up the call then they are not ready to help and get rude with customers. In my case there was this girl who picked the call and directly said “whatever your concern maybe, I cannot help you, you may hangup now and call after 2 days”. I guess you have hired illiterates to handle customer service.
Anyways, request you to please deactivate this service asap(i.e today itself) and return my money back or expect a legal action for this fraudulent activity.