Submitted by:  Rony Das

Complaint Details:
I ordered a t shirt, and after tracking its showing that it is reached to mysore, where i am staying. Its been 2 days after that, but god knows why they are not delivering the product. I ordered for a performance purpose and i tried snapdeal to buy and now i am regretting. I am never gonna buy anything from snapdeal hereafter. I called their customer care number, but didnt find any option to talk to them. The awb number is – awb: pd107668299

Submitted by:  Manish11apr

Complaint Details:
This is regarding Delhivery Courier service complaint.

I ordered gift via Online shopping (www.zivame.com) on 12th Nov and they dispatched my package next day itself via Delhivery courier service to Pune (my location) – AWB Number: 112612229441.

After Tracking the courier details, I came to know that Package has been reached to pune on 14th Nov, but not delivered to me till now. I am following up with them but they are not even sharing courier boy number or center number from where I can get the details.

I have following details related to my complaint –

On the Name of: Manish Jain
AWB Number: 112612229441
Delhivery Courier Contact Number: 0124-6719500

Desirable Resolution – As it was gift package, We need this on time to be delivered. Either they should deliver my package today only or need to give me penalty because there will not be any use of this gift package (if I don’t get today).

I am expecting earlier response from Courier company.

Regards,
Manish Jain

Submitted by: Manish11apr

Complaint Details:
This is regarding Delhivery Courier service complaint.

I ordered gift via Online shopping (www.zivame.com) on 12th Nov and they dispatched my package next day itself via Delhivery courier service to Pune (my location) – AWB Number: 112612229441.

After Tracking the courier details, I came to know that Package has been reached to pune on 14th Nov, but not delivered to me till now. I am following up with them but they are not even sharing courier boy number or center number from where I can get the details.

I have following details related to my complaint –

On the Name of: Manish Jain
AWB Number: 112612229441
Delhivery Courier Contact Number: 0124-6719500

Desirable Resolution – As it was gift package, We need this on time to be delivered. Either they should deliver my package today only or need to give me penalty because there will not be any use of this gift package (if I don’t get today).

I am expecting earlier response from Courier company.

Regards,
Manish Jain

Submitted by:  yallaaakash

Complaint Details:
Hello,
I have placed an order online with truself organics
My package was accepted by the usps facility on 20th october 2016 at 11:53pm origin facility time zone.
My tracking information also shows that the item arrived at usps facility in chicago, il 60666 on october 21, 2016 at 1:08am and also says that the item is currently in transit to the destination.
I was supposed to get the delivery in visakhapatnam.
Still awaiting the delivery as on 17th november, 2016.
No further tracking information updated.
Usps tracking id: ln485110288us

Would like to get some information regarding the position of my package and an estimated delivery date.

Thank you.

Submitted by: paresh gala

Complaint Details:
I had booked 32″videocon led tv online from dhamaalshop.com. Payment was done by creditcard. Today i have received small parcel from scm for you courier. And description of item written led and weight is 1kg. Dhamaal shop has cheated me. Following is confirmation received from dhamaal shop.com
Dear liladhar,
Thank you for placing an order with www.dhamaalshop.com.

Use the coupon code 758075 & get 250 cashback on branded deal category only.

We are processing your order and will let you know through email when we ship the same to you. The email will also include your courier tracking id and link to help you track your order.
If you have ordered more than one items, we may deliver them in more than one shipment (At no extra cost to you).
For further queries regarding the order placed, you can call us at 9025340077 (24×7) or you can email us at info@dhamaalshop.com

Please find below your order information:

Date 2016-10-26 08:24:11

Shipping address
Liladhar gala
11, arihant krupa, v. P. Road,
Mumbai, 400080
Maharashtra, india

Billing address
Liladhar gala
11, arihant krupa, v. P. Road,
Mumbai, 400080
Maharashtra, india

Items ordered:

Videocon 32″ hd led tv (Luck by chance offer) inr 6, 599.00 each

Subtotal : inr 6749.00
Shipping : inr 150.00
Discount : 0.00

Best regards,
Team dhamaalshop

Submitted by: drhsrathod

Complaint Details:
I purchased a brand new SONY TV ( KLV- W56D) 48 INCHES from Bhumi Enterprises, Gandhinagar on October 22, 2016. My T V was installed on October 23, 2016 (Sunday) by a Sony technician and he left in 5 minutes. After that, we had to go out for some work. On 27th October 2016 when I switched on the TV I saw some green colured hues and colours and un-even green coloured patterns on TV.

I called customer care toll free number and I got a number service request ID 35733133 on Oct 28, 2016. I called Parshwa Sales, Ahmedabad ( the service centre) and the person on the other end said the store will be closed till November 3, 2016 because of Diwali, so we left for our home town. On a day before Diwali some technician called me around 7:00 pm but by that time we had left because of misguidance from Parshwa Sales.

Again on November 3, 2016 I got a new service request number 36003543 and a technician visited my house on November 8, 2016 that too after repeated requests. He stated that cable inside (LVDS cable) is a defective on and will be replaced. Today after 9 days also there is no solution to my query.

My TV did not function properly even for an hour. They provided me a defective set of TV. Did I spend 63, 000 rupees for such a defective piece.

The toll free number of Sony India, the service centre and the store from where are purchased are asking me to wait for two more days. That is their standard answer. I was told that the cable will be imported from Singapore so its delayed.

The grievance redressal of Sony is the most pathetic. They give reply to email after 36 hours only. I have sufficient proof as I have their reply in my inbox.

My concern is
1) How can a brand new TV have a defective LVDS cable? Is no quality check made before supplying to the customer?

2) What about the mental torture, I had to go through all these days. ( Since October 22, 2016 till the date of complain on Consumer Complaints forum its 25 days)
3) Why should I accept a TV which is already supplied with a defective part. Is it not a customer’s right to ask for a new set. ( Why should one spend 63, 000 upees on such a Set of TV?)

Sony is turning deaf ears to my problem. I feel helpless and cheated. Kindly help.

Submitted by:  Sazia7

Complaint Details:
Order reference : 1027476
Tracking number : rssspp3875

I have been writing to streetstylestore.com about my complaint from more than 1 month and no one gives a heed to my complaints. I have returned the product and yet not credited with the voucher amount. Its really very frustrating as you do not have a working contact detail except an e-mail id.
And its not the first time i am facing such kind of issue. Customer service is too bad as an e-commerce site.

Submitted by:  Sazia7

Complaint Details: Order reference : 1027476
Tracking number : rssspp3875

I have been writing to streetstylestore.com about my complaint from more than 1 month and no one gives a heed to my complaints. I have returned the product and yet not credited with the voucher amount. Its really very frustrating as you do not have a working contact detail except an e-mail id.
And its not the first time i am facing such kind of issue. Customer service is too bad as an e-commerce site.

Submitted by: bangalore forum

Complaint Details:
Respected sir,

Student complaint letter
Md aftab khan
Siliguri-wb-india
E-mail :aryanquery@gmail.com
Respected authority
The directorate general of shipping, government of india,
9th floor beta building, i-think techno campus, kanjurmarg (East), mumbai, maharashtra 400042

I am writing to you today as i wish to make a formal complaint about the director mr badal singh b. P. Marine academy, sai pooja chembers, sector – 11, c. B. D., belapur, navi mumbai-400614. As we applied admission in b. Sc nautical science, he ask us to pay fee of one lakh rupees as a admission fee to block your seat, we paid to him but admission not confirmed so we canceled the seat asking him to refund the money but he refuse to do so, stated that once paid its not refundable.

I have already taken the initial steps to given formal written complain to mumbai university, however up to this point they have failed to help me out.

O i am requesting to you kindly take action against it and help me with the same.

I have attached the following documents as evidence of my complaint

Submitted by:  kannan.pg

Complaint Details:
I had ordered for 55 inch videocon colour led tv, deposited the rs6749/- as on 16/8/16. Order no: ds42619 and payment id : 58367673. Through my icici bank account online. I stay in maharashtra, and a shipment tractability of this is not avilable.
Till date i have not received any material nor could i track my shipment.
Kindly help to retrieve the same.