Submitted by:  vijay sairam

Complaint Details:
Order details:

Order id: cin600325
Order date: oct 31, 2016 10:58:22 am
Date of delivary: november 8, 2016
Product name: london looks branded 5 printed cotton shirts!
Ize: l
Unit cost:999 rupees (100 extra for shipping)
Total amount: 1099 rupees

Returned reasons:

Recieve product (shirts) is totally different form the original oreder product (shirts).

Submitted by:  anindita hazarika

Complaint Details:
I have send infocus m260 mobile and its charger with one intex power bank to assam from pune by professional courier service on 4th november 2016. And it was delivered on 10th november. But when i opened my courier box, i am shocked, because the box is empty and there is no item in the box, and the sealed is also broken. And they send a empty box.

Submitted by: umesh0056

Complaint Details:
Dear sir/ madam
I umesh yesterday i want to apollo pharmacy in madurai kamaraj salai pin–625009 branch to buy medicine and baby care but the sales person has behave very bad his “way of speech”, “handling customer”its create very very bad image for apollo today you lose one customer same happen means one day you lose your apollo pharmacy
Umesh
9500560095

Submitted by:  rfcmukesh

Complaint Details:
I have taken a mobile samsung j5 taken four months back from csd canteen kochi which have been to service centre four times neither they are replacing nor they are behaving properly, they promise me to give the mobile in three days and now after 8 days also it is in same condition. Im going for a vacation for 1 month.
There reference no. 3707467948

Submitted by: ashishdubey41@gmail.com

Complaint Details:
Hi team,

I dont know what should i say about your service. But one word which is not even enough is “pathetic”.

I am raising this concern everywhere as one of my courier with my documnets was sent on 5th of november its been 5 days and status is “in transit”. I called to your customer care and the originator as well but i did not get any update. These people are telling me that they will send an email and will confirm later on and blaming me all the time that you could have called me earlier and its my fault.

I dont understand the reason why your customer care is not responding. Above statement has been given by originator contact no is +91 96966 95493.

I called on 022 3957 6666 and 011 3944 4444 but i am all empty hand.

I will miss my admission as shipment has all my important documents what needs to be verified physically by my college authority.

Below is the tracking id – j991m5259854.

This is serious issue and needs to be looked upon high priority.

Regards,
Ashish k dubey
8800665122

Submitted by: Vish Dare

Complaint Details:
Hello my name is vishakha chauhan. I had sent courier to india from canada toronto last friday through your company first flight courier scarborough branch. Unfortunately from last three days it is only showing that it is dispatched from mahipalpur hub. But it has not arrived at surat.

It is very urgent for me to know where is my parcel. Request you to deliver it to the surat address at the receivers address as soon as possible.
Please it is a request to take care of this on a serious note. It will be great from your side.

Thank you

Submitted by:  S B Sewada

Complaint Details:
I have booked a dinning table set of teak wood with royal king furniture bangalore in a furniture trade fair at kanteerva stadium on 13th aug 16. And paid upfront an amount of rs 20000/-. The rep ms neha & mr rajnikanth have promised to deliver the items within 15 days which they have not honoured. After persuading for so many times finally they have delivered the items but quality was so bad as one can’t imagine. After few days cracks are started developing in the legs of chaires & dinning table. When i contacted to ms neha & rajnikanth initially they were not in the mood of listening my complain but later on when i costantaly tried for so many times than they have send one rep who has collected the defected chairs few days back. Now yesterday when i enquired abt returning of the chairs from ms neha she blantanly refused to deliver and avoided to answer my call. When i demanded the my money back she told me to go to consumer court. Its rediculas hw such type of fraud company running. Any body can suggest me wat to do.? My mail id is sbsewda@gmail.com

Submitted by: Vikram.singh0026

Complaint Details:
HI,

I was called by an executive called Sweta, 3-4 times to attend an event organize by ITC fortune Hotel, Pune on its 38th Anniversary, where we have to give feedback on their services and food.

initially I made excuses not to attend but on reputedly request I thought I should go as it was an anniversary event and they might wanted real feedback and increase their PR. though I was told that I have to come with my wife as they have arranged dinner and some gift hampers for us.

I was send a confirmation massage (Attached is the screenshot).
Date: 30th Sep’16
Time: 7.30 PM.

After reaching, I waited for some time and then a lady called Nikita attended us and took us to the meeting room to attend 60 Mnts presentation. where other such invitees were also being attended.

Along with all sweet talk she explained us whole package, and at the end called her manager (Mr.Rakesh Verma) to tell us abut the package cost and offers. though it was very lucrative offer where I almost convinced, but my wife did not, so we want to buy some time to decide on this, but as a process we had to make decision then and there other wise offer will not be applicable.

As my wife is expecting a baby so she wanted to discuss with parents and doctors, to make any holiday trip plan or not. for that we are asking for one day time to make decision.

Ms. Nikita gave us an option after discussing her boss that if we make some advance payment then the package offer can be hold for one day and if we deny then whole amount can be refunded within a week and this will be given in writer on receipt.

her words of “written commitment” gave me confidence to take chance and as ITC is big brand so I could trust also. I made payment of Rs.5000 by my ICICI Bank credit card and when I saw the receipt there was no comment to refund my advance, when I objected there only then Mr. Rakesh Verma gave me verbal commitment that don’t worry I will get it processed, you just let me know your decision tomorrow. (Attached is the Receipt of Rs.5000)

Instantly I realized that these all are ford people, as the behavior changed suddenly. next day I refused to take package and demanded to refund my amount, its been over 40 days I did not get back my payment back.

I called & Mailed Mr. Rakesh Verma to process my refund but I am not getting any response. (Attached is the mail copy screen shot)

I request concerns to please help me to get my Rs.5000 refunded at the earliest.

Venue: ITC Fortune Hotel, Viman Nagar, Pune
Manager- Rakesh Verma- Mo.-9923610666, Email- rakesh.verma@jukasojourneys.com
Sales Executive: Nikita- Mo.7263936908
Calling Executive: Sweta- Mo.9975562026

Receipt No.778, Book No.16
Amount Rs.5000
Date: 30th Sep’16

Attachment: Receipt Copy, Mail Copy & SMS Copy.

Thanks & Regards,

Vikram Thakur
8380082090
Email- Vikram.singh0026@gmail.com

Submitted by:  Abdulll

Complaint Details:
We received expiry date product (impression cheese ricotta 209 gm) (order id bmfo-17806939-071116) mumbai central… ur department promised to deliver new on today morning but no one came.. again i informed then in the evening today, they brought glucose biscuit instead of ricotta cheese… i returned the product… what the hell going on… the worst experience i had… still waiting for my product to come… i have lost 50 rupees for calling and talking to them in phonic conversation and product price is 145 rupees.

Submitted by:  Prabhudev L

Complaint Details:
Hello,

I had ordered MI 20000mah Power bank. Today I received it but there was no charger. How it is possible. ORDER ID – OID242382. Kindly revert me regarding charger unavailability.