Submitted by: आनन्द गुप्ता

Complaint Details:
I have recharged my number via freecharge money was deducted but balance not received freecharge do not have any customer care number they are continuously making false assurance trough their email…firstly they told recharge will be done within 2 hours then 24 hours then 1-2 days… i have already talked to operator they told me no recharge was done.

Freecharge is bogus and false website/app to make recharge kindly do not recharge through them…
my details of transaction are

Amount Rs 100/- BSNL UPEAST
order ID FCVA161126520172025

Submitted by:  Sujeet Shanbhag

Complaint Details:
This claim is related to my aunt Mrs. Anushree Bhat. Her husband Mr. Atmanand Bhat passed away on September 14, 2015. He was holding 4 policies of birla sun life and was paying all the premiums on time. After his death my aunt provided all the necessary documents. There was an initial enquiry happened and we provided all the correct details. Still company is delaying the processing, every time we call to enquire we are getting Se vague response. My uncle was the sole breadwinner of the family. Now my aunt is fully dependent on the claim amount for her monthly expenses and two minor daughter’s education.please look into the matter. Contact – 7760913609

Submitted by:  ieshabhutani

Complaint Details:
Claim id is : ATN_241116_197820774, i am waiting till 2 pm in afternoon than am going to file your complaint in consumer court.

I would like to tell you that on 22nd i filed a FIR of my phone snatching .. I dont know what happened with the FIR, the police mis printed the reason of snatching of my phone . Just stated 2 people came and after that did not mention that they snatched my phone.
When asked about this from police they said that your FIR is under section 392 which is only about snatching and robbery .
When i submitted my document, my claim got rejected within half an hour .

So, this is my request to you that kindly give me one chance to prove my snatching case, i am commiting to you that i will give you the declaration form signed by the police stating my snatching case .
I would like to ask a question .. Why do we people go for insurances so that at their bad times .. Atleast insurance companies can help them, a small mistake and tou just rejected my claim ?? Why ?? You should give a chance to the customer to prove his case .

And sorryy to say this .. But if you dont give me another chance, then sorry to say but i wil then take a big step . Last option lefts is CONSUMER COURT.
When a company doesnot listen to his customer, then i think consumer court becomes last option .

Regards
Esha Bhutani
A disappointed customer of appsdaily

Submitted by: Joshi Mahendra

Complaint Details:
Sir,
I had brought this Unit trust of India Rajlaxmi Unit plan (II) [RUP (II)](CLAUSE XI), Membership No. 106970070000429 dated 06/11/1996, in the name of my daughter Khyatiben Mahendrakumar Joshi date of maturity being 06/11/2016. till date I have not received any status about this .I have heard that this scheme does not exist any more. so kindly advice what should I do.

Regards. Mahendra Joshi
M. No- 09924971719
Email : mahendra.joshi@gujaratgas.com

Submitted by: ashishaleo

Complaint Details:
My parcel was sent on Nov 21 from Patna to be received in Bangalore Electronic City. Today, the date is Nov 28 and I have still not received my parcel. Not even a call has been made to tell me the status of my parcel.

The website is equally pathetic. My consignment’s status showed delivered on Nov 26. I checked with my Office mailroom and they have not received anything for me. When I checked the website again on Nov 28, status shows under process. Such a waste of a service providers these guys are.

I spoke to the Manager of the nearest First Flight office in Huskur Gate. Instead of looking to provide a solution or look to deliver the parcel asap, he was looking to give very very very lame reasons for the delay. Reasons like no power in office, wrong consignment number mentioned are some of the reasons of delay from their side.

Such service is absolutely not acceptable and I would never suggest anyone to use FirstFlight services EVER again. A normal post in post offices are much much faster.

Submitted by:  Rhea Kayal

Complaint Details:
I had ordered few things through this online site and its never been delivered rather it showed me that it was delivered already in the status…over all also the cse are also irresponsible and horrible in customer handling this online should shut down because they are making money by doing scam to people…please take care of 216 complaints including mine as well…!

Submitted by:  sumitjec

Complaint Details:
I went to P N Rao CMH road to stitch Shirt and Trouser for my wedding and asked if they could deliver as per my date Jan 2016, agreed to buy on the condition of guaranteed delivery.
Selected material gave measurement and could not make full payment because their card machine was not working.
The next day i got the call they won’t stitch until i make full payment of the material which they did not say earlier, i had to go to their store again to make payment.
They send me message on the scheduled delivery date to pick up the item, but the shirt was not as per my measurement and they agreed to make a new shirt the very next day. But they neither call me nor send me message to pickup the product.
I could not take my shirt and trouser as i had to leave Bangalore the very next day.

Finally i went to their store again on October 2016 and asked for refund, they said they called me on the rescheduled delivery date, my phone ringed but i didn’t pickup, I actually never receive the call.
On asking for refund they said i will get email from higher management but i didn’t get it for 1 month.
I again went to store in Nov 2016 and they said the person handling the case is not in store and promised to callback but its more than a week now i didn’t get their call.

I can only say these people are cheaters and they charge exobirantly for stitching, i would save one’s money and time not to ever go there again.

Submitted by: sohanlal06

Complaint Details:
Ear Concern,

Greetings for the day,

After chasing a month i have visited to delhi ikya office to get filled my PF for and verified by Mr mukesh(9953664930) and sent my all desired documents to iky Bengalore office on 21st october(attached courier slip), Just i have checked to even after a almost one month and found my form is rejected due to lack of upload my kyc on UAN portal.

In the time of fill the form at ikya delhi office no one has guided to upload the KYC before sending the all documents, neither after rejection of my for no one inform by mail or sms.

This was not expected from this company as a employee it will be very difficult to catch all these messy things.

If it can be possible can some one upload my kyc (already shared all documents via courier) or i will upload the kyc myself and inform via mail so you can valid those documents which i have sent already.

Thanks and regards,
Sohan lal
8447632215
emp id A284240(BSH HOUSEHOLD MANUFACTURE(

Submitted by:  rsgacl

Complaint Details:
Dear Customer Care Team
Sub : Cheating Case from EZONE- Big Bazar, indirapuram Ghaziabad U.P. 201014
There is a customer cheating case for selling their product with dishonesty by Ezone team ( Store Head Mr. Abijit, Sales Person Mr. Summit and Mr. Prince, Mr. XXX Cashier Branch Aditya mall indirapuram Ghaziabad . They are planning to hide gifts offered by Big Bazar and which were assured to provide us at the time of purchasing .
Case Details : I had purchased one Sony LED 48″ tv dated on 30th Nov-2016 . we have purchased this under the Shubh Shuruaat ( Future group ) scheme as follows .
1) On buy of Rs 50, 000 there is a 1 microwave 20 Liter with pay of Rs. 1500 only from Ezone electronics section sponsored by Big Bazar future group.
2) Scheme Date 27 Sep to 6 Nov.
3) 10 % Cash back from ICICI bank upto max Rs. 2000 .
Cheating Case no. 1
As we purchased LED dated on 30th Sep -2016 under the scheme period dated 27 Sep to 6 Nov, thats why we were eligible to get the micro . But we could not get the micro because the store manager/Cashier/Sales person told us that is not in their stock on that date. At that time We want to pay advanced Rs. 1500 too along with our total anount of Rs. 59000 but they refused us to take by saying since micro is not available in their stock that’s why that can not take Rs. In advance .
They give us one card by saying for availing this gift, I need to send sms my card no. to 07065335555 as specified in back of card, and then after one day we can collect the micro gift from Big Bazar . According to him we have sent SMS dated on 31st October time at 13.04.
On next to next day ie 1st Nov. when we got delivery of sony LED then we called to ezone sales person Mr. Summit/Mr Prince on their mobile for getting the micro, he told again the the non-availability of micro in store then we again visit to Big bazar to clear the matter but they advised again the micro not in their stock . they told not to visit here, they will inform us about the availability . After their assurance we get back .
This is to note that Before purchasing the items the sales person Mr. Summit /Mr Prince called us to buy the LED on very attractive price and for that they have called 3-4 times for buying the LED around 6 pm dated 28th nov, around 8.30 PM dated on 29 nov, and 11.30 am dated on 30th Nov .
But When we could not received any call, then lastly on 19th nov we called to sales person about our micro, then surprisingly he told sir this scheme has been closed and now you are not eligible to get this . We were shocked . then we visit 3rd time dated 20 Nov for their this cheating .
We argued them to get the micro, why we are not eligible to get this when we had purchased items with in scheme period . they smartly told the scheme was till 27th Nov to 6 Dec.
So here we want to argued that
1) Why scheme was launched and item were displayed when the gift were not on stock . Why customer visit again to again to get gift . Its was harassing to the customer .

2) The scheme was launched for “purchasing During 27th Nov to 6 Dec” NOT “to redeemed the gift during 27th Nov to 6 Dec “. Why they have wrong advertisement to falsely attract the customer .

3) Even in their gift card there was not mentioned any about the last date of redeemed the gift .When we have registered our card number with in time, after this we could not the micro then what is use of this card ? why card is given to us ? Why they have not mentioned critical terms and condition about the validity of card .

4) In their advertisement, catalogue only 27th Nov to 6 Dec was mentioned . Sales person told us this is purchasing period and they have hide redeemed period of the gift . At time the sales person did not tell us about this strategy .

5) Before purchasing Sales person called us from their mobile, 3-4 times for buying the LED but after purchasing Why sales person did not call us to collect the gift .

Its is clear their intention were wrong and they want to sale the item with dishonesty .

In their whole strategy, the Store keeper Mr. Abijeet, sales person Mr. Summit and Mr. Prince and Mr. Cashier misguide us to sell the material and their intention was not right to provide us the gift.

Cheating Case no. 2 :
As per the scheme there was 10 % cash back upto max Rs 2000 having ICICI bank card . Since I had 2 cici bank account and their cards, for that we have specifically asked from sales person Mr. Prince that can we take Rs 2000 cash back each by having 3 cards in my name . He assured me after their confirmation that we can take Rs. 6000 cash back by shopping of Rs. 60000 and swapping of Rs 20000 individually .
Since I am having 2 ICICI card of different account on my name, then I was trying to get 3rd Card from my friends to get 3rd card benefit which I could not get . For that again in evening, Mr Prince specially called us to buy LED on more discounted prince and we told him we are arranging the 3 rd card to take the 3rd card benefit . he told dony worry sir, I will discount more and you can take advantage of 2 ICICI cards of your name . Since at that time we were in Lukshmi nagar Delhi market for Diwali shopping then we have assured him to buy LED on tomorrow .
Then he again called tomorrow dated on 30th Oct around 11.30 AM by saying today is the last date for this Diwali sale and our store is going to closed 1 PM and after that we can not get the gift . then we immediately rushed to Big bazar for buying the LED and take the gift benefit .
Around 1.15 PM the big bazar the entry become closed but by calling him ( MR. Prince ) we got entry in big bazar and then we have given 2 my ICICI cards to the cashier and told debit 2 equally amount from my debits cards as sufficient amount is available in both . But surprisingly he debit Rs. 18990 from my 1st card and remaining Rs. 40000 from my 2nd card inspite of equally instruction . we have asked immediately then cashier told us dont worry sir since bill number is same then assured you will get the Rs. 2000 benefit on both the cards . we become agree on the their honestly .
Now when we went on 2oth Nov, they blamed on us they have said as so and they debit Rs. 18990 from my card on my instruction . even there was no reason to debit 18990 from my 1st card . It’s a completely cheating case ny nexus between sales person and cashier to sell their product and misguide us .
We request you to take immediate action against him and provide us the justice on which they have promised us .
Regards
Rajesh Singhal
Bill Details : Supplier Ref and Order No. : 2354008729 dated on 30th Oct-2016 . Invoice no : 93320685

Submitted by: Anna Senrung

Complaint Details:
Sansui LCD TV model SAN32HB-NFA. Complaint reference No.: DEL1911160405.
The problem with the TV was that it takes a lot of time to switch on the TV and once the TV is on, the picture was not coming but only the sound was audible. Gave my complaint and when the engineer came, he stated that the TV needs to be taken to the workshop to ensure that every part is in good condition.The TV was taken on 21st Nov. 2016 and returned on the 25th Nov. 2016. When the TV was switch on, the picture appear to be fine but there was problem with the sound. The engineer said that it was the set-top box of the cable. Within one hour of delivering, when the TV was on, it was not functioning. I have paid my complete service payment of Rs. 5000/-. I really want to say from the bottom of my heart that Sansui and the service provider both sucks and will never ever buy it nor recommend it t anyone.