Submitted by: Krishnamadhav9
Complaint Details:
Hello Sirs,
Airtel account number – 1128300446
In Nov 2015 I decided to disconnect airtel dongle (broad band internet connection)
I called airtel customer care and asked for procedure. They asked me to clear pending bills and call them up again to request disconnection.
I cleared pending bills at end of billing cycle and put a request to disconnect
They took the disconnection request but raised invoice for next cycle even though I have not used the internet.
I called airtel again and they again took another disconnect request, but raised invoice again for the next billing cycle.
Airtel collection agents kept calling me and I replied, that these invocie were raised after disconnect request and for no usage
In Nov 27 2016 (After a year) airtel send me a mail informing to pay up rs2445 or face legal action..
I have paid all the charges for the data used and upto the disconnect request.I have the request numbers with me.
I find this as unfair practice and cheating.Please help in resolving this issue
Regards
Krishna