Submitted by:  shivcharanmaurya

Complaint Details:
Since yesterday, I’m unable to make outgoing calls and getting answer ” voice mail box does not exist for this number. ” Mail to customer care but action taken yet. There is no contact number to contact customer care executives. Is there any idea how can I resolve this issue or should I stop using reliance services…

Thanks & Best Regards

Gaman Jeet

Mobile No-9811121318

Submitted by:  tallyarch

Complaint Details:
I am operating a current account with HDFC bank since November 2015. Also i am using a HDFC Credit card (which is in the blocked status since June 2016 and I am being updated about the blocked status of this card only today, whereas the payments are collected from my end in June and in Sep 2016) which was taken much earlier to opening of this current account. Untill last week, I have received calls for making payments of minimum amount due on this card and which i was suppose to make on 30 November 2016 with the credit card team.

But suddenly the credit card team has marked a lien on my current account for an amount of RS. 96, 500 approx. I think blocking my current account is illegal and has scuttled my business activity. I am unable to honor cheque payment against the cheque already issued by me against my current account and also to pay salaries to my employees. I am shocked to note when these guys kept calling me for payments untill last week, none of them told me about the card being blocked and today i am being told by Deepali from collections team that even when you will make the full payment against this card, your card will not get activated as the same is in the permanent blocked statge.

While opening the current account, i am being asked for different set of documents as the legal entity holding the current account with hdfc is different and its not in my name whereas the credit card is in my name only.

I refer a earlier supreme court judgement in the case Purewal & Associates Vs Punjab National Bank on 9, March 1992 the bench has clearly stated ” the respondent bank may not deny banking facilities for operation of a current account to enable them to keep their business going” it also states ” so as to enable the appellant to carry on its normal day to day business transactions, to enable payment of salaries, taxes, raw materials etc which are the usual business requirements of a manufacturing unit.

1). I request someone from HDFC bank to look into this issue as Deepali from collections team also read out the HDFC bank’s terms and conditions for marking lien for me and even those does not mention about charging lien on customers current account specifically. I do understand that you might charge lien on current account as well untill and unless the lien is charged customers current account where the name of the current account and the name of the credit card is same i.e. in the case of 2 separate legal entities you can not initiate a charge of lien on current account where the name of account holder is different.

2) I have not been notified about the lien process earlier by bank in any manner i.e. sms, email or physical correspondence. I do understand this for saving account but not against current account as it is in different legal entity name.

3) I also learned from Deepali that the amount is kept on hold in the current account and not used for “set off” against the credit card overdues. So untill and unless i make full payment the amount will be kept on hold and will not get set off against my credit card. So the bank will still keep charging interest on overdues of my card and will keep charging lien on my current account, how can this be justified for the amount which is kept on hold by you and which is not getting used by either urself as setoff against the card or even being used by me. While you will continue to charge interest on the outstanding amount, what happens on my interest for the amount being held by you.

Please help me resolve this issue

The cust id is 64564554. Do call me on my registered mobile number if you need further clarification on this.

Submitted by: Thakra ram

Complaint Details:
Sir 28/11/2016 yani kal mene debit card se add money 5000 rup ki uske bad mene use bank me transfer karna chaha lekin paytm wallet se vo pese kat gaye or order pending bata raha hai mera pending no 4086113873 hai.sir please help me.paytm wallet me bank se money aa gai uske bad jese hi bank me tranfer hetu pay batan dabaya money kat gai ho bank pending order aa raha .please help me sir.sir yadi apko meter samaj me na aaye to order no se chek kar sakte ho ya mere no par content karna sir 9783362669

Submitted by:  Monish Jayasuriyan

Complaint Details:
Being a Bank Account holder of Indiranagar Canara Bank and a Senior citizen eniquired with the senoir manager (Unnikrishnan VP) of the non payment of cash since a week Upon which the serurity (Thimmiah) Of the bank Abused me in bad language and tried to hit me and pushed me out of the bank. Such indeceny and inappropriate behaviour is very depressing and disgusting. I Kindly request you to immediately terminate such employees and take action against him.

Submitted by: NileshKoli

Complaint Details:
I am facing a major issue with the Fuel Pump of my Maruti Dzire VDI model (MH-01-BT-6287 | Engine-Chasis No. 2653089-798623)

I bought my car in August’ 2015. Just within 7-8 months my car started giving starting problem and sudden breakdowns. I got it checked from Sai Service (Lower Parel) in April’ 2015 and was shocked to know that the fuel pump had failed. I was fortunate then as the car was within warranty period and got it replaced without any cost. I thought the worst is over until today when i am being told by the same service centre that the fuel pump has failed again. The car is barely a year old and the fuel pump has failed twice. I have always got servicing done from Sai Service only. The service centre is asking me to pay Rs.32000/- for the part which is just 6 months old. I can provide the receipts of all my previous car services which include the fuel pump replacement if required. I want to know the reason for this frequent fuel pump failures. I want the issue fixed as soon as possible.

Secondly, i am not the only one facing this issue. Lokesh Tandel – MH01BT6165, Paresh Parab – MH01BT9895, Deepak Jaiswal – MH01BT8160 and few more people i personally know are also facing the same issue in their Dzire VDI cars.

On Nov 25, i received a revert from Maruti Customer Care that the issue was caused due to adultered fuel. Do you think that all these cars fuels pumps are damaged because of adultered fuel?

It is easy for you to blame the diesel pumps or indirectly the customer by saying “adultered fuel” caused the fuel pump to fail, leaving the customer bemused. Never imagined that Maruti Suzuki will ever stoop down to this level and misguide its customers with false explanations.

This is my first car and it is turning out to be my worst night mare. Is this the quality assurance Maruti Suzuki provides to its customers?

Nilesh Koli
7718806587

Submitted by:  sushant.khandelwal78

Complaint Details:
I raised an complaint to return back an product on 5th Nov and Shoj CJ team tell me that we will take back product within 7 days but still i havenot received my money . The product which i purchase is not up to mark hence we want to return it back.

Customer Name : Swati Khandelwal

Order No : 20161026110887

Feedback for product – Product which we ordered, not received the same.

Submitted by:  feodore

Complaint Details:
I travelled from USA to chennai and I booked ticket from Chennai to Trivandrum through Indigo Airlines and I was told that there is a charge for additional luggage and also indigo airlines has international travelers luggage concision.
I reached the airport 2 hours earlier and went for check in they told i need to pay Rs.7600.00 for additional luggage. They don’t have flight from USA so they cannot give concision for my luggage.
I spoke with the Manager Mr.Arjun to cancel our tickets since I am not aware that USA Flights cannot be given Luggage concision.
He treated us like beggars his attitude and his reply was so arrogant and nobody can tolerate it. I paid my luggage cahrge and travelled but hear after I won’t recommend anyone or travel in this airlines.

Submitted by:  sivakami.l

Complaint Details:
Called vodafone customer care number -98840498840 to activate 10 day international roaming pack which was missed by the representative and eventually added high cost to mobile bill. Complaint # 160877803 & 161009012 raised for same issue. Still the revised charges are not confirmed as committed by the customer care personnel. Please facilitate speedy action on providing revised charges on priority

Submitted by: sivakami.l

Complaint Details:
Called vodafone customer care number -98840498840 to activate 10 day international roaming pack which was missed by the representative and eventually added high cost to mobile bill. Complaint # 160877803 & 161009012 raised for same issue. Still the revised charges are not confirmed as committed by the customer care personnel. Please facilitate speedy action on providing revised charges on priority

Submitted by: sohanbagul

Complaint Details:
Myself Sohan Bagul has purchased sofa from stylo furniture lekha nagar nashik on 27 Oct 16, but since I am requesting him for some repairs as the product is not as per quality. but they are only giving me commitments since 1 month to rectify the issue. Also now they are neglecting me by saying lack of labours at him.
Kindly raise my complaint against against the stylo furniture.