Submitted by:  arunbchavan

Complaint Details:
I wanted to make online payment of my gas cylinder however distributor has not registered for online payment option. When I click on pay online it gives messages that “Online payment system is not available for this distributor”. This is causing inconvenience to customers as due to demonetization there is problem of lower currency notes. PM is encouraging for digitalization and such distributors are not following great leaders initiatives. Hope immediate action will be taken on this.
Distributor details are as follows
Raka Gas Agency
Chinchwad Station
Pune-411033

Submitted by:  Shilpa Chogle-Sharma

Complaint Details:
Ola Cabs- CRN no. 474060013. Prior to the booking on morning of 30.11.2016, I called customer care and registered my credit card for ease of payment. Thereafter, I booked a ride on the app on the same morning. There were no pop-ups or options immediately evident to show that i had to CHOOSE a mode of payment. At the end of the ride, I was informed that I had to pay by cash (which I did not have). Then Customer care informed me that I have the option of loading money on Ola Money. After doing this, the customer care informed me that the Ola Money will only be credited AFTER 24 hours and only then can it be used. The matter was sorted out eventually by telling me that the Ola Money would be given to the driver after 24 hours. (the driver, Rohan, incidentally, was quite courteous and helpful). I spent nearly 20 minutes getting this sorted out- which defeated the purpose of taking a cab in the first place.
The point here, is that : (1) the app is not user-friendly (2) It does not offer evident options (such as default option of my registered credit card) (3) the drivers need to inform the customer of the possible options. I am so glad I did not succumb to putting in more money than my fare in Ola Money. I am deleting the app. I trust our black-and-yellow cabs and BEST buses more after this incident of “perceived” convenience.

Submitted by: wangtop thinra

Complaint Details:
Channel named Smart Active manager has been activate in my tata sky set of box bearing id. no.1097353344 yesterday without my consent.And i came to know through message that i will be charged ₹10 per day for that perticular package which i never subscribe.I m a poor farmer, how can pay pay such huge bill.so plse kindly De activated the said Smart Active Manager channel immediately and intimate me through my RMN 9402851116.I don’t have email id.

Submitted by: salmanss68

Complaint Details:
I have been using Airtel broadband and landline for more than 4 year now. my fixedline number is 08041573918. request number is 75791434. we shifted to a new place. I called the customer care so that the relocation can be done in time. Since then no one responsing to me. The relocation is simply between 1km and already 6th day. I have been calling these guys for so long. The customer care service is simply PATHETIC. They attend your calls and giving different reason. and i told i don’t want airtel connection still customer care people simply telling me again to wait for some days to connection done. poor service i don’t want airtel plss disconnect my connection.

I am no more using Airtel and switching to another network which provides better service.

I really did not expect this from Airtel. The standard/reputation they have, the customer care service is simply taking it down.

Submitted by: Ryraviyadav

Complaint Details:
प्रिय महोदय
मैंने 4 महीने पहले mahindra jeeto L-7/16 model, authorized dealer Narmda motor betul mp se purchase किया था, लेकिन मुझे अभी तक न तो मेरी service book मिली है और न ही कोई service provide हुई है। इसके अलावा पिछले 10 दिनों से मै पार्ट्स के लिए परेसान हो रहा हु आपके किसी भी dealer के पास पार्ट्स available नहीं है। जिसकी वजह से मुझे काफी नुक़सान हो रहा है, डेरी की गाड़ी है पिछले 10 दिनों से gear cable की वजह से जाम पड़ी है। पार्ट्स no- 0706AAF0076IN

Submitted by: chandan.dev

Complaint Details:
Dear sir, i would like to tell about the poor Service provided to senior citizen, on asking for pension life certificate form, staff did not have the approprate form and it took 3 hrs to get the form for filling, staff at Nacharam branch r pretending to work as if they are busy, inspite of all efforts by staff still all pending all long lines, they wantedly work slow and make every customer suffer, i went to manager asking for form in reply said he does not have, only one substaff is having that to he is not available. I kindly request u to check they day to day work, how much work the staff has done the work in how much time, lot of big line for deposits, exchange, only one counter in operation no extra person has been alloted, one can stop FD counter and put that staff to help on exchange, deposit but this does not happen. please monitor the work of staff, as they is lot of politics on allocation of work, near a dear will get less strainful work where as others who r straight forward will get youge work. do take action before its to late. Thanks

Submitted by: riyasyahiakhan

Complaint Details:
Parcel booked at Mannuthy, Thrissur (680651); Destination is Hoogly, West Bengal (712203). As per the tracking information the parcel is returning from Howrah at 24/11/2016. It doesn’t even reached the concerned Post Office. Please inform me the reason that causes to this situation.
The parcel is came from Thrissur and the same should be delivered at Hoogly, West Bengal. Why are you sending it back to PH THRISSUR, Kerala. It is already came from PH Thrissur.

Submitted by:  riyasyahiakhan

Complaint Details:
Parcel booked at Mannuthy, Thrissur (680651); Destination is Hoogly, West Bengal (712203). As per the tracking information the parcel is returning from Howrah at 24/11/2016. It doesn’t even reached the concerned Post Office. Please inform me the reason that causes to this situation.
The parcel is came from Thrissur and the same should be delivered at Hoogly, West Bengal. Why are you sending it back to PH THRISSUR, Kerala. It is already came from PH Thrissur.

Submitted by:  raj26bundi

Complaint Details:
My moto e 2 gen is not working from 4 mounth of 2016 nd after that i also submit in to service center for repair it but they took my mobile nd do not repaire it upto to 2 mounth nd give it to me that it is not working i having more proble face becouse of it the campany olso not responsin to me my mobile is on warranty period i purchase it from online shoping site amzone.com but they olso not responsing to me what should i doo sir pls give me some help against them pls take action against them

Submitted by: Shaik Mahaboob Vali

Complaint Details:
Dear sir, l am using 4g data card Internet. Starting the bill is around 750. Actually I use only 3gb. Since three months the bill arises to 3600.i asked to local provider it will change. I couldn’t able to pay because I am getting the bill for 5gb since airtel giving same cost for 5gb instead of 3gb. It is completely doing fraued with consumers. Even i am ready to pay the bill for 3gb. Kindly take necessary action as per law
Please deactivate my number.