Submitted by:  Venugopal Rajagopalan

Complaint Details:
Hi,

My name is venugopal. I had sent a few documents from pune to mumbai on 1st dec 2016 with an urgent delivery option (Before 10:30 am) and paid inr 460 for it. The airway bill number was 14868085245. This was really urgent as it was for my visa processing for china visa under the urgent category for my travel next week.

I always thought blue dart was a trusted brand and would deliver my shipment without any hassles as i have done this kind of urgent delivery before as well.

However today i did not get any update/sms or call from blue dart about the delay in delivering my shipment. It was around 12 pm in the afternoon and i had to then go to the local blue dart centre here in hadapsar, pune from where i had sent the courier yesterday. The gentleman told me that his system was showing that the shipment reached mumbai at 9am itself and was out for delivery only at 10:22 am. Even then there was no signs of delivery till 12:50 pm.

I had to then call up the customer care number to track my shipment and get a status on my shipment. They took my contact number and mentioned that they would get back to me on the status. However till now i havent received a call back from them.

Eventually i had to find my own contacts in blue dart and get it delivered urgently to my party in mumbai which happened at 12:50 pm which is well above 2 hrs delay as per the time promised to me (10:30 am).

What was even more shocking was i received a message from blue dart at 1:20 pm that my shipment was delivered at 10:30 am. This is a serious mishap and a blatant lie from a brand and a trusted shipment partner and can face serious consequences under the court of law if i file a complaint.

Now because of this delay, i had missed out on a day for filing my visa and would have to do it only on monday because the consulate office is closed on the weekend.

I expect a call or at least an email from blue dart to rectify this mishap and refund me my entire money which i had paid for the urgent delivery. Otherwise i dont mind filing a cheating case on the company to have sent me wrong information on sms about the delivery.

—
Regards,

Venu
(+91-9850779891)

Submitted by:  Khushboo Doshi

Complaint Details:
Dear sir/ma’am,

Hope you doing good. We have been charged excessively for data and none of our plans are as per what was offered to us. This is the issue faced in every bill we have received after joining airtel.

Rental plan :rs. 399 l2

I understood the capping mechanism airtel has. But for plans with rs. 299 and 399 we have been offered l2 plan by front line dsa in andheri, mumbai. I also have written mail confirmation from them. Refer below screenshot. We only ported from reliance under this condition because we had similar plan in reliance. Pertaining to negligence and bill value from airtel sides, i might have to port all my connections to reliance again.
Attached is my this month’s bill copy. It has all the numbers we are using and numbers charges against those numbers we have been charged extra in previous month also. Would request you to waiver all the unnecessary data charges levied on us until now.
Would request you to look into this matter seriously and take necessary action.

Submitted by:  aparnasinha

Complaint Details:
On 26th november, i placed an order on pizza hut’s website and paid via mvisa. The money was deducted from my account promptly, but the order did not go through for reasons i don’t know. However, there was no indication on the website, or via text, whether the order was successful or had failed.

After waiting for close to an hour for the order dispatch default time, i contacted pizza hut on 080 3988 3988 to find out when i would be receiving my order, when i was informed that due to technical issues the order did not go through, and that the money would be refunded back to me. The customer care exec told me that the refund instruction would be given and that i would receive a follow up call to confirm the same. I would point out that on that date, the payment was showing against my account in pizza hut’s records.

Subsequently, i did not hear from pizza hut, so i contacted them yet again on 30th nov, 2016, when shockingly the payment no longer showed against my account, and i was advised that i would have to request my bank to return the money to my account. I pointed out then itself that the bank would not listen to me, and that the instruction would have to come from pizza hut. He assured me that they would do that, and that i would receive a call soon.

Yet again, i did not hear from pizza hut for 2 days, and this was starting to get unnecessarily annoying and tedious. I called them a third time and informed them that my bank advised me that they would act only on instructions from pizza hut. The customer care exec (A sanjeet) informed me that i would be receiving a call within 5 minutes of my call from the customer care exec’s supervisor.

I am yet to receive a call. I have also left multiple complaints on their website (Complaint no. 49579), and the website then claims that i shall receive a mail addressing my concerns, but i have not even received a mail confirming receipt of complaint.

I have never seen such pathetic customer care. This is to reach out to people in pizza hut to rectify this mess asap, as their customer care execs seem to be ill-equipped to handle payment issues and clearly the feedback system on their website is just a sham.

Submitted by:  Khushboo Doshi

Complaint Details:
Dear sir/ma’am,

Hope you doing good. We have been charged excessively for data and none of our plans are as per what was offered to us. This is the issue faced in every bill we have received after joining airtel.

Rental plan :rs. 399 l2

I understood the capping mechanism airtel has. But for plans with rs. 299 and 399 we have been offered l2 plan by front line dsa in andheri, mumbai. I also have written mail confirmation from them. Refer below screenshot. We only ported from reliance under this condition because we had similar plan in reliance. Pertaining to negligence and bill value from airtel sides, i might have to port all my connections to reliance again.
Attached is my this month’s bill copy. It has all the numbers we are using and numbers charges against those numbers we have been charged extra in previous month also. Would request you to waiver all the unnecessary data charges levied on us until now.
Would request you to look into this matter seriously and take necessary action.

Submitted by:  sjshah

Complaint Details:
A company called excel service which is run by mr. alok yadav and mr. sandeep gupta at shop no.14, jagerdev yadav chawl, opp amba bhavan, kasturba road no.7, borivali east mumbai-66
Has duped me with 2lacs by promising me to add me as a pertner of the company, they have used my name and documents to finance 2 lac from bajaj finance durable loan through their source from borivali.

After they received the money for 2 months it was smooth and was told me that soon the company will have my name on it, but 25 days back they removed me from the company by saying they have changed their minds, the people with whome i have been dealing happens to be my friends from past 6 to 8 years, when i asked them about the money they said they wont pay you can do whatever you want.

From past 4 months i am paying the emi for the loan and the monthly amount is around 13k.

Submitted by: gargshilpa908

Complaint Details:
I had ordered pizza from domino’s on date 19 nov 2016 from sec 35 chandigarh..1267 rs was debit from my account… My oder no. Was 115.. I cancelled my order due to incorrect address updated by app… But i haven’t received the refund yet… I already 3 times updated query.. Only once i received response with a positive commitment but its not fulfilled… I need my money refund as soon as possible

My reg mobile number is 8054644208
Order number: 115
Name: shilpa garg

Submitted by: noumin23

Complaint Details:
I sent my application for PAN card along with documents a week ago to their . The status of my application online still reads document not received. I tried calling them regarding the problem but none of their 4 numbers connect.Neither have I got any reply to my complaint mail. I have tried everything short of marching in there with my application. I am worried that this just might be a scam. Is this the official government body for PAN or just another agent service? Please help.

My application ID is U-N00096972.

Submitted by: Ankur Gupta5786

Complaint Details:
I am a premium member of Oyo rooms. I used to book hotel rooms almost once in a month and my experience with Oyo has been good. But today I am facing one issue with the Oyo app. I have cancelled one of my booking for tomorrow, i.e 3rd dec 2016 to 4th dec 2016 with booking id BPWK0579, before 12pm as i am very well aware about Oyo cancellation policy. But due to some technical issues, my app or server has been showing my cancellation time after 12 pm. This must be due to server glitches or bugs that my time got updated later at oyo side.OYO deducted Rs1308 from my amount. This is unfair, Oyo should refund my money.

Submitted by:  Satyen nasnodkar

Complaint Details:
Today on 02.12.2016 I alongwith my wife went at SBI Pernem branch in order to submit the sanction order of Laadli Laxmi Scheme. while submitting letter staff who was on second counter told me to tell Bank account number for which we told him that we did not remember the bank account number for which he started to behave rudely and refused to tell the Bank account. he also told that they will not sanction the same.

Submitted by:  Mahesh Devi

Complaint Details:
We have receive a gift voucher but it was not able to reedom due to name was written by hand . How we know that this is not acceptable ?
They people intentionally not print our name means is it fraud ? YES if they want to really give us then at first time they print our name on that. Secondly on mail also not give us proper response . This is making full to people