Submitted by: Ramanpreet Singh Sadhrao

Complaint Details:
Dear concern,
I am one of your customer my phone no 9988986343 who bought M5 DUAL on Nov 3, 2016 of worth 25, 990/-. I just want to take your concern regarding inconvenience i am facing form your phone and customer care services since i bought the phone till the date.
I bought the phone from one of your authorised shop named ELECTRO PACIFIC, which is situated at S.C.O 1024, Sector-22 B, CHANDIGARH. The contact number of the shop is 0172-5012567, 9815483978. The problem i was facing in the phone was of auto shutdown and the device got started only when i put the phone on charging otherwise it kept switched off. I started having this problem from the very next day of purchasing the phone i.e Nov 6, 2016. First to resolve the issue, i contacted with my dealer and further he suggested me to visit your customer care office which is established in S.C.O-128-129, 1st Floor, Sec-34 A, Chandigarh (0172-4607175). I followed the procedure and submitted the phone on Nov 7, 2016. This was the day from the real problem got started. They gave me the printed DOA which they took back from me and didn’t return me. They asked me to wait for 15 days and promised me to satisfy with a sealed brand new phone. But this didn’t happen, as they handed over a unpacked phone. The back cover of the phone was not properly fixed i.e the back cover was too loose to get attached with the phone body properly. When i questioned over the reason of it the customer care executive tried to make me calm by saying that they are returning me the phone in the same condition they have received it from the head office and get the problem solve from outside. I refused to take the phone in damaged condition and gave the phone back and asked them to make it done. they gave me DOA again, D116112100372 on Nov 21, 2016. I got my phone back on Nov25, 2016 the phone was in unpacked situation again. I used the phone for an hour and i noticed the same problem again which means they haven’t fix the back cover. For the 3rd time i returned the phone and gave me DOA again, D116112800289. This is very disappointment and disgusting thing for the brand like SONY.
Furthermore, As i was a I-PHONE user and hence didn’t know about any other phone or company. Just for a change and to experience new service and phone i switched to SONY. but i am very unsatisfy with the phone. I never experienced these type of things by APPLE.
To sum up, i am in waiting to get the seal packed phone and hope to get it soon as i am a businessman and suffering with problem due to phone. And please do tell me what step has to be taken if i get un-sealed and problematic phone again!!!
Hope to hear you soon.
Thankyou,
Ramanpreet Singh

Submitted by:  sujit70

Complaint Details:
I have an account in SBI Agarpara Texmaco Area branch, my complain no. 1) I have deposited a SBI cheque on 28-11-16 at 10.10 am in drop box, everybody know that same bank cheque clear same day, but it was clear on 30-11-16 after 5.00 pm, it is negligence or not, 2) after 500 or 1000 rupee note bane there is no cash in ATM under this branch for a week which I have seen because before that I do not go that ATM, 3) I have gone to ATM today for passbook update which is link failure. Why I will keep my a/c. in this type of bank, I think I will close my a/c. from this bank & open other private bank such as ICICI, Bandhan etc.

Submitted by:  Ramesh L. Naik

Complaint Details:
Sir, Purchased New Suzuki Access 125 from showroom on 25th Aug, 2016, the csooter having MRF tubeless tyre. On 29th Nov, 2016 morning, just after moving about 100 mtrs, MRF tube less scooty tyre got cracked in 2500 km running in City limits, within guarentee period. Preliminary observation prooved manufacturing defect. hence requested for replacement .
Name of the owner- Aditya R
Suzuki Access 125 Eng.N0-AF211072789
Date of purchase -25-8-2016
Km run-2500
Rear tyre no- 1646934-D
Dealer-Bellad Automobiles Pvt Ltd, Hubli, Karnataka Ph- 08362372247
Request replacement

Submitted by:  Tinto Celestin

Complaint Details:
Sir,
I orderes everedy 14w led bulb(pack of 2) But, the product did not shipped till today. Order id is 16864991097 when i searched my snapdeal account. it showned give another address to proceed. no corrier company or snapdeal employee phoned me still now. if u shipped me the product anyware in trivandrum city i will go get it from there. please help me. i am ready to come any corrier company outlet in trivandrum city, kerala

Submitted by: Satyapalkakas

Complaint Details:
Respected Sir
With due respect i am Satyapal Yadav fromSikar Rajasthan. I purchased a Smartphone of Intex AQUA E4 on 26/11/2016 having Invoice Number SI-HO-SPC/07239 from SHOPCLUES. This smartphone has the VOLTE enabled facility so i purchased this phone for using Reliance JIO Sim. but wheni used this phone it did not show me any VOLTE with JIO. I could not able to call from dialler. at first i called to JIO customer care. they made all the settings after finding all the settings according to their manual, they suggested me to call Intex customer care to get correct configuration of VOLTE. So i called to Intexcustomer care.now my problem starts, Intex customer care gave me the wrong address. i reached the location being unaware of this thing. after wasting too much time some local persons gave me the correct address. by reaching the correct address at first i told them that address provided by the customer care was wrong and requested them to get correct the address at the website. then i told them my problem regarding this phone. but they gave me cold shoulder at first. i tried to convince them so they started working on my phone and told me that your phone is not VOLTE supported but when i told them it showing on internet that this phone is VOLTE supported so theyagain told me that give us proof that this phone is VOLTE supported only at Intex website. if it is said by our website then only we will be able to work on the phone. i was all at sea after listening their words. i returned back to my home with a gloomy face. but at home i found the same thing atIntex website so in the evening i went to the service center once again with the proof. again they gave the same lame excuse that we don’t have the software of the phone. you can try at another service center. they suggested me to go at Jaipur service center. again i have to come back bare hands. now i am totally in the middle of nowhere as i am a working employee. i hardly get free time to come Jaipur and getrepaired my phone except Holidays. now tell me sir what should i do? i always trust on such a Prestigious Mobile manufacturerbut i am totally disturbed with such a irresponsible reply from your service center, their address, please take some appropriate action against this misleading service center and help to get out of this problem.Here i am providing you address so that you can also check by going there physically:
DP ASSOCIATESNEAR RAILWAY PHATAK NO-3 CHIRIYA TIBA SIKAR-332001 RAJASTHANContact No:8104229180
Email address:icptelsikar2@intexcare.in
Satyapal Yadav

Submitted by:  shrineha

Complaint Details:
I placed a request to return the order on 24th Nov and the order was delievred to me on 17th Nov. the order was not picked up after the request was placed for return as at that time i was not available at the address. The ekart executive informed me to raise the return request once again and cancel the previous request. I was raising my return request and cancelled the previous request after that i am not getting an option to return the product as its showing that return replacement policy is for 7 days only. As i have already placed the request before 7 days. Please help as the product is of no use to me.

Order ID: 16767845263

earlier also i faced this issue and no one from snapdeal helped me even after esclaating the issue to the highest authority. But this time i will not be quiet.

Ten Trendy Black Ballerinas

Submitted by:  vigneshyeram

Complaint Details:
This is Vignesh Yeram

On 22nd Nov amount has been debited from my savings account. This is unknown transaction and i am afraid whether it is safe to do netbanking from HDFC bank.

third party gateway id transaction Reference no – 5923156417
PAYUIBIBOWEBPVTLTD

Bank ref no 163272592098

Regards,
Vignesh Yeram
Contact no – 7506366987
mail id – vigneshyeram@gmail.com

Submitted by:   VinitShah

Complaint Details:
Sir i had subscribed to milk service oth this company and its almost an year passed, they havent provided the service nor refunded the amount.
Their customer care number is also not working and not even the website.
My id with the company is shahvinit39@gmail.Com
have tried thousands of time to contact the company but in vail.
this company appears to be fraud
please help

Submitted by:  Manoj Philip

Complaint Details:
Respected Sir/Madam,

Canara Bank/TANGEDCO Branch/Mount Road won’t accepting the other Canara Bank Branches Cheques. Already suffering without cash for medicine, food etc in this situation this action of that bank is correct… is there any rules or amendments are araised?

This action push the people in much more bad situation. kindly take necessary action on this.

Submitted by:  Jaipuneet Arora

Complaint Details:
Hi,

My complaint no. Is 20161122050818. I am a regular customer of your channel. Last product I’ve received is a defective item and does not work at all as shown in the tv channel.
It’s been more than 24 hrs and I’ve received no mail from your side in return to my email.

I wish to return this product n want it’s refund.
Waiting for a quick and effective response.
Thanks & Regards,
Gurmeet kaur.