Submitted by: saurabhguptajspl@gmail.com

Complaint Details:

———- Forwarded message ———-
From: SAURABH GUPTA
Date: Fri, Sep 15, 2017 at 2:42 PM
Subject: Complaint against M/s Aruna Motors- Bistupur-Jamshedpur
To: arunamotor24jan@gmail.com, arunamotors4496@gmail.com, support@royalenfield.com

Dtd: 15.09.17

To,

Mr. Jaynendra Kumar Jyoti
M/s Aruna Motors- Bistupur
Jamshedpur – Jharkhand

Cc: Royal Enfield customer care support

Complaint : Classic 350 (Chestnut) purchased on 11th Jun-17 from M/s Aruna Motors-Jamshedpur but but so far registration is not received even after full payment on purchasing date as well as rigorous follow up with M/s Aruna Motors owner & their staff by rigorous calls & visiting their showroom no. of times.

It is regret to mention here that after purchasing a Classic 350 (Chestnut) from M/s Aruna Motors on 11th Jun-17, I have been rigorously following Aruna Motors as well as their showroom staff for registration of the same. The follow up is done with no. of calls as well as personal visits at showroom but so far no response has been received. Most of the times the calls are unanswered. Now their showroom is closed since 9th Sep-17 & neither Mr. Jaynendra Kumar Jyoti (Owner: Mob no.: 07632993793 & 09431961488) nor their staff (Mr. Jahgir Alam & other staff: 07547018259, 07654102054, 06576574000) are responding over phone.

My Classic 350 (Chestnut) detail is as below: (enclosed also)

Engine no.: U3S5C1HE523045 & Chasis no.: ME3U3S5CIHE889368

Total amount given to M/s Aruna Motors. This is the full amount against Classic 350 (Chestnut) + Insurance + Registration

16th/ 17th Mar-17 : Rs 5000 through SBI debit card
01.06.17 : Rs 60000 Cheque no.: 503759 (SBI)
01.06.17 : Rs 40000 Cash
06.06.17 : Rs 43439 Cheque no.: 402438 (SBI)
Total paid amount : Rs 148439

Earlier also after booking of vehicle on 16th/17th Mar-17, a very casual & poor service response has been experienced with Aruna Motors as they never informed me the time to get the expected delivery time of vehicle even I never got a call from them. I was rigorously following to get my vehicle. Eventually I visited there no. of times.

Here it is the request to M/s Aruna Motors owner through Royal Enfield customer support to provide me my registration at earliest as I am unable to move by vehicle without its no. which is mandatory even I have expensed a lot around Rs 8000/- so far on auto fare to move my office To & Fro charges & it is still going on @ Rs 500 to 800 per day.

Cc: Royal Enfield customer support: Pl help & provide your support as I am hopeless & entirely dissatisfied. My other colleagues are also interested for Royal Enfield bike but in this world of mouth situation, the response may be understood by a reputed company like Royal Enfield.

– A sincere & dissatisfied customer & being Royal Enfield customer expecting a favourable response

Saurabh Gupta

Submitted by:  prandeo

Complaint Details:
Despite going to the office multiple times, our meter has not been checked. Everytime somebody comes to take the meter reading, he has told us that our meter needs to get checked. But on going to the office, nobody has resolved our issue. Our bills come out to be very high. We humbly request you to send someone to check our meter. My son has paid frequent visits to papal office but to no avail. Kindly do the needful so as to avoid legal action.

Submitted by: amolkt2017

Complaint Details:

I did pay property tax online today, ie, 04 July 2017 around 3 pm.
While money was deducted from my bank, MCGM site took more time after payment to come back and produce the receipt.
Resultantly, I have paid property tax but there is no receipt for the same.
Kindly either issue receipt for the same or refund the amount in my account back.

Details
Name: Amol Tondalekar
Property a/c number: SX0315192030011
amount paid : Rs 7585
Transaction Reference: NET TXN: PAYU [protect]
Bill numbers:
201710BIL06073919
201720BIL06073920

Submitted by:  bhavnesh_micro

Complaint Details:

Dear Appellate Office,

I am receiving unanimous calls from vodafone on my number [protect] very frequently at-least 3-4 calls on daily basis regarding MNP (porting) of my number to vodafone since long (more than 6 months). Every time I deny the request very politely stating that I am happy with my current service provider and do not wants to port my number to vodafone and if in future I feels any requirement of so, I myself will contact vodafone in this regards. Also, every time I mentioned vodafone CC executive to NOT to call me back in this regards and to update the same in their records. But again and again I am receiving calls from vodafone even after I have blocked many of their numbers through truecaller App.

Now, it feels very irritating and I am not sure if I may loose my temper on such unnecessary calls from vodafone and could misbehave to vodafone CC executives regardless of their gender. It feels very disgusting that when you are busy and occupied, driving and receives a call just for this purpose, Also there is no time management even sometimes call is at early morning by 7 am, in noon and even at night after 10 pm also.

I am a central govt employee and am occupied to carry out important official work during working hours and such unnecessary calls disrupts concentration and delays my work and work efficiency.

I request you to kindly take strict action in this case and stop such calls from vodafone.

I will be very thankful to you and will be very relaxed if this stops.

With Regards

Dr. Bhavnesh Kumar
National Institute of Plant Genome Research
Aruna Asif Ali Marg, Old JNU Campus, New Delhi
Ph: +91-[protect]

Submitted by: vinupadayattil

Complaint Details:

Respected Sir/Madam

I purchased a new Bajaj Avenger cruise 220 on 28th September 2017, from Popular Bajaj, Emmy square, Elamkulam, Kochi, Kerala 682020, but unfortunately the front drum got broken when I fell in a road gutter. At any cost it should not happen. I was traveling with my wife and one year old baby with 40-45km speed. All of them are injured and I have only a period for two weeks only left for registration of the vehicle otherwise want to pay the fine for the same. So I want to replace the bike or need the compensation. Let me know if you need more details……
I am eagerly waiting for your reply, or I want proceed with Consumer court

With Regards
Vinu Jose
+91 [protect], +91 [protect]
vinu241984@gmail.com

Submitted by: Lalji7.ly34@gmail.com

Complaint Details:

My mobile no.[protect] and I add money of 2000 in my Canara bank credit card but transaction id declined and amount is dedicated in my card. Bank costumer care ask me amount is claimed in 12/09/2017 and transaction is completed and amount is claimed by merchant but wallet id empty till date kindly resolve. Transaction date 12/09/2017 in mobile app don’t show my transaction to this date 12/09/2017.

Regard
Lalji
[protect]

Submitted by:  Arun8143

Complaint Details:

Submitted by:M.H.krishnamurthi Rao

Complaint Details:

M.H.Krishnamurthi Roa, B.A, 7 September 2017
No.2G k.k.Road Third Lane,
Venkatapuram,
Ambattur
chennai 600053

To:

The General Manager
Grievance Redressal cell, 9th floor
Vijaya Bank Head office
Banglore 560001

Respected sir,
A/C 306001011002057

I am sorry there should be a case to complain about the services rendered by your branch at Ambattur Chennai(IFS code No.VIJB 0003060.)

I am a senior citizen aged 70 years retired as a Deputy Collector in Chennai.

Today I visited the subject branch to transact business at around 1.50pm.I could witness the security staff started sending all the customers who were inside the premises forcing them out saying that it is the lunch time and under instructions from the manager he is sending all of them out.The premises was duly locked and all the customers were forced to stand out in the scorching sun.Since I was eliciting some more information, the Branch Manager came out and started behaving rudly that it is their wish and right to keep the premises locked for security reasons.

I wonder how can there be no security risk during banking hours and the risk will be there only during lunch break. Please explain the rationale.

I notice all the staff were having their lunch at one go by locking the premises and there were none in the counters to attend to customers. Moreover all the customers were sent out and the premises was locked. The action of the bank manager is arbitrary and dictative. Over and above that the manager’s behaviour was rude and shocking. She started behaving as if the bank was not a public utility service and everybody should listen to her dictum.

To our knowledge as per RBI directive Branch Managers and other Supervisory officials should ensure that the member of staff are available during banking hours at their counters, and no counters remain unattended during business hours. The premises must be kept open and at least there should be somebody at the counter to answer the queries of customer. Here is a case the premises itself is locked and everybody is out their duty during prescribed hours. To our understanding all the staff cannot go for lunch at one go leaving the premises locked.

The Branch manager is rude and discourteous in handing the customers. I would like to specifically point out this is not conducive to good banking relationship especially for senior citizen. A lot of inconvenience is caused to the valued customers who are made to stand out in the scorching heat.

Trust that you will address the issue and take appropriate remedial measures so that the practice stands amended forthwith.

Would appreciate your prompt and favourable reply in this regard.

Thanks and regards.

sincerely,

(M.H.Krishnamurthy Rao)

cc.Banking ombudsman

C/o Reserve Bank of india

Fort Glaics

Chennai 600001

Submitted by: g.anbumani

Complaint Details:
Hello i am g.anbumani . i am order to combo of slime branded power bank 25000mah, branded earphone, stylish branded 64gp pen drive with free usb charger .
but this order is power bank not working
pendrive is not sent for you
earphone is old model
so you are re found my ammount . i return my order
my adress:
g.anbumani
kannabiran street last,
thittakudi,
thitakudi(po), thitakudi(tk), cuddalur(dt), 60606

Submitted by: yogesh sinoriya

Complaint Details:

Hi Team,

I used the app for transfer money to my HDFC bank account on 08/Sep/2017 at 11:30+ PM, Then I faced failed transaction and Rs. 5000/- has been deducted and it not transferred to HDFC Account then I tried to add Rs. 5000 /- to my PayZapp account but it’s again transaction failed and money was deducted from credit card but not added to PayZapp Account. Please fix this issue and refund the money Rs. 10, 000/-,

it’s very urgent for me. Please contact me once this message reached you on +91 9926213566 or 8050387307

I have sent the mail to support@payzapp.in, but didn’t get any reply till now. Please fix this issue as soon as possible.

Thanks
Regards
Yogesh Sinoriya