Submitted by: K. Sarat Bushan
Complaint Details:
Booked flight ticket on app. It was mentioned that there is fare lock in. But it was not mentioned that additional charges were here. I am fine with additional charges if they are transparent. But when I called them they mentioned that it was mentioned in terms and conditions
It is same old trick of companies making prices as opaque as possible and terms and conditions hidden in term sheets at expense of customers