Submitted by: Bkmsathi
Complaint Details:
Hi
I replaced my dishtv setup box as per distributor advise and he charged me 100rs extra for new card. In my old card there was already 600+rs balance which I never got credited. So I lost my 600+rs balance. Even after calling multiple times the customer care and even the distributor is not responding property.
Moreover, my pack was of 185-rs per month which they changed it to 300-rs per month without asking me.
The distributor said all my balance would be transferred within 2 hours and the pack would be the same of 185rs per month.
Also the distributor charged me 200rs extra for which he never gave me any receipts. He said this is a fee for faster service.
I am from chandkheda area, Ahmedabad Gujarat India.
My VC no is 01505775083
Please look into this matter ASAP.
Thanks