Submitted by: shrey106
Complaint Details:
Domino’s Pizza Mobile App deducted money from bank a/c or wallets but deny transaction. When complained with store, was told money will be refunded within 7 days but it did not happen.
Today again Rs. 495/- was deducted from my bank a/c & also another Rs.50/- from my Freecharge wallet.
The second transaction for a higher amount go through.
The first transaction was through Freecharge but Freecharge does not cause transactional problems since I made other payments through Freecharge. It is typically Dominos Pizza which causes problems and hoards money like this by deducting customers’ money twice or more.
Date of incident: 09/12/2016
I want full refund within 48 hours