Submitted by: ankurlemarc
Complaint Details:
I got a call from Airtel and was informed that airtel would be giving me a plan for Rental 399 per month on my vodafone number (9971890091) which would include 10 GB data every month for 1 year and 700 calls that could be utilized in either STD or local calls.
They asked for my drivers licence and photo on whatsapp which I shared.
Later when I got to know that it’s not true I told them not to port my number but they still ported my number without my consent. No verification was done. No one came to my house. SIM card was not given to me, I had to go and collect it from Airtel Store in Greater Kailash 1.
This is a clear case of cheating. I want Airtel to get back to me with a resolution and not just for apologising.
Please let me know what are the legal steps that I can take against Airtel.