Scam or fraud: Snapdeal.com — Refund not initiated

Submitted by:  mukesh9931

Complaint Details:
I booked red me note 3 order id- 16756242411 for rs 12000/- on 16/11/2016 and postman tried to deilver my package in tempered condition on 21/11/2016 so refused to accept and filed for refund request. Tracking details clearly showos that items delivered back to bnglore centre on 01/12/2016 but snapdeal updated on 05/12/2016 that items delivered sucessfully to customers on 01dec 2016. Also money not refunded till time very very bad service .

Friends never purchase on snapdeal in prepaid order. Once snapdeal get money in advance then it will not wants to retunrn money, customer care representative makes every time fool when you call they will say that your refund will be initiated within 24 hrs. Dont be oneself fool like me. They have not refunded my money since 21 nov 2016.

Mukesh jha
9931009962

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