Scam or fraud: SRM Transports — Bus was not stopped at boarding point

Submitted by: GopinathAyyavu

Complaint Details:
Hello sir,

I had booked the tickets on 4th Dec to travel from Chennai to salem 9.45 PM CST AC semi sleeper coach bus. The boarding point was at tambaram around 10.25 PM. I was waiting for the bus for so long time and the bus didn’t come on time. I didn’t get even a single notification or phone call regarding the bus arrival. Unfortunately I couldn’t travel as planned and even the bus left without picking us at tambaram. I tried reaching SRM transport many times through phone, but couldn’t reach anyone and few numbers were switched off. I tried almost all the numbers and there were no response. It was one hectic day for me and it made a bad impact on SRM transport.

Kindly check and initiate the REFUND amount for the same.

Below are the details

Bus : from Chennai to salem
Time: 9.45 pm ( tambaram boarding at 10.25 pm)
Seat numbers: 23, 24
Passenger names:
1.Ayyavy Perumal
2.Jamunarani Ayyavu

Thanks,
Gopi

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