Submitted by: id beauty
Complaint Details:
Hi there,
TO WHOM IT MAY CONCERN
I have orderd a majirel colours. I made a large order so I can get a 50% discount, as it was for years.
My account manager said in order to get a 50% discount you have to order a new shampoo product which it will cost 170, then he put the price down in 134.
I asked him how much it will be all together, he said without the new shampoo it’s 573.69, with the shampoo its 566.81.
When I received the order there were 6 colors and the shampoo missing.
On the invoice it is 669.78 on my bank statement it is 689.33.
I contacted them several times but no one got back to me.
Please advice
kind regards
Gezim Nikolli
Director of ID BEAUTY SALON